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Client

Linda L

Location

Brentwood, CA

Project size

Medium

Completion Date

May, 2016

Linda L.
Laminate Flooring, & Painting

We heard about Spencer Floor Covering and Paint on Home Advisors on the HGTV channel. They were rated 5 stars. We made an appointment with Kipp, the General Manager, to come to our home to talk to us about getting laminate floors. Kipp was very informative. He definitely knew his business. He told us “We may be a little more expensive, but you are going to love it when it is done.” Well, Kipp was right! We are so very pleased with the outcome!

Kipp helped us pick out the perfect laminate for our home, and Aaron and Everett laid it. They were two of the nicest, sweetest guys ever! Then, we found out Spencer’s did painting. Our house really needed to be painted inside. Scott, the Paint Manager, came out to our home and gave us an estimate. The more you have done, the cheaper it is, so I kept adding little projects for them to do. I have to say that Scott helped us pick out the paint we used too. When Susan, the sweetest Office Manager ever, called and scheduled the painting, she asked what color of paint we were going to use. I forgot I had to come up with the paint colors. I didn’t know what to say. Susan said to me, “Oh Sweetie, don’t worry, Scott will help you pick your colors.” And, he did. (Did I tell you that Scott is Susan’s hubby? They are so nice!) Scott and his team did an excellent job painting, and all the guys were terrific. Scott asked every day about the painting, “Are you still loving it?” and I would say, “Yes, I am.”

We appreciated and loved everyone that we interacted with from Spencer Floor Covering and Paint. They worked hard and fast, and cleaned up their mess as much as they could before going home every night. Everyone was professional, personable, and just a delight to be around. Susan was amazing. She answered my endless number of emails every day within minutes after I wrote them and kept me informed of the schedules, estimates, pricing, etc. I will truly miss her!

The integrity and workmanship of Spencer Floor Covering and Paint was over the top, the quality of the product was excellent, and we most certainly would recommend them to all of our friends and family, in fact, we already have!